FAQ

Insurance Questions? We Have Straight Answers.

Insurance is confusing — and that's by design. We're changing that. Here are honest, plain-English answers to the questions our clients ask most.

Common Questions

Missouri Insurance Questions?
We Have Straight Answers.

Insurance can be confusing, especially with different rules across Missouri's marketplace, off-exchange, and Medicaid options. Here are plain-English answers to questions Missouri households commonly ask.

Missouri health insurance costs vary widely based on your age, county, plan metal tier, and tobacco use. Prices can also differ between Missouri's larger metro markets, like St. Louis and Kansas City, and more rural Ozarks counties, where provider networks are different. Many individuals and families qualify for ACA premium tax credits through HealthCare.gov that reduce these costs. Your Show Me Health Missouri agent will review current pricing for your ZIP code at no cost - we do not publish guaranteed rates because they change by plan year and household.

Your deductible is the amount you pay for covered services before your insurance starts sharing costs. Your out-of-pocket maximum is the most you'll pay in a calendar year before your insurance covers 100% of covered in-network costs. Once you hit your out-of-pocket maximum - including deductibles, copays, and coinsurance - your plan pays the rest for covered in-network care that year.

A copay is a fixed dollar amount you pay for a specific service, such as a primary care visit. Coinsurance is a percentage of the cost you pay after your deductible is met. Some Missouri plans use copays, some use coinsurance, and some use both - your Show Me Health Missouri agent can walk through the specifics of any plan you're considering.

It depends on whether your current doctors are in the new plan's network. Show Me Health Missouri cross-checks your current physicians, hospitals, and specialists - whether you see a large St. Louis or Kansas City health system or a smaller rural Ozarks clinic - against the network directories of the plans we discuss with you before you enroll.

An HSA is a tax-advantaged savings account paired with a High-Deductible Health Plan (HDHP). You contribute pre-tax dollars and use the funds tax-free for qualified medical expenses, including deductibles, copays, prescriptions, dental, and vision. Unlike FSAs, HSA funds roll over year to year with no expiration. Contribution limits are set by the IRS and change periodically, so ask your Show Me Health Missouri agent for the current-year figures.

Open Enrollment is the annual window during which you can sign up for, change, or drop a HealthCare.gov marketplace plan. Outside of Open Enrollment, Missouri residents can generally only enroll if they experience a qualifying life event (job loss, marriage, birth, move). Some short-term and off-exchange plans are available year-round, and Missouri's Medicaid program accepts applications on a rolling basis. Ask your agent for this year's exact dates.

A qualifying life event triggers a Special Enrollment Period (SEP), a limited window to enroll in or change health insurance outside of Open Enrollment. Qualifying events include losing job-based health coverage, getting married or divorced, having a baby or adopting, moving to a new coverage area within or outside Missouri, aging off a parent's plan, becoming a U.S. citizen, or a change in household income that affects subsidy eligibility.

Subsidy and Medicaid eligibility in Missouri depend on your household income relative to the Federal Poverty Level, household size, and county. Missouri expanded its Medicaid program, which opened coverage to more low-income adults than in past years. Because income thresholds and subsidy rules can change from year to year, your Show Me Health Missouri agent will check your specific eligibility for HealthCare.gov subsidies and Missouri Medicaid at no cost.

In-network providers have negotiated rates with your insurance carrier, meaning your insurance pays a higher share of costs and your share is lower. Out-of-network providers have no such agreement, so costs are typically higher, and some plan types (HMOs) won't cover out-of-network care at all except in emergencies. This distinction matters in Missouri if you split time between a metro area and a more rural community with a smaller provider network.

Most ACA health plans do not include adult dental or vision coverage - these require separate standalone plans. Show Me Health Missouri can walk you through dental and vision options and current pricing for your household; pediatric dental and vision are included in ACA children's plans by law.